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Terms & Conditions

Acceptance of the Terms

By accessing and using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Agreement"). If you do not agree with any provision of this Agreement, please leave the site immediately.

Eligibility Requirements

To use our services, you must:

  1. Be at least 18 years old (or the age required in your jurisdiction for online gaming).
  2. Provide valid personal and contact information.
  3. Not be prohibited from using online gambling services according to applicable laws and regulations.

Minimum Age Requirements

You must be at least 18 years old to register an account with us or engage in any activity on our site. If we have reasonable grounds to believe that you are under the minimum age requirement, your access will be terminated, and your funds will be forfeited.

Geographic Restrictions

We reserve the right to restrict access from certain countries, states, or territories due to applicable laws, regulations, or licensing restrictions. You must ensure that accessing our site is not prohibited in your jurisdiction.

Account Registration Rules

When creating an account with us:

  1. Provide accurate and complete personal information.
  2. Choose a unique username and password combination.
  3. Verify your email address and phone number (if applicable).
  4. Agree to these Terms & Conditions upon registration.

One- Account-Per-User Policies

Each user is limited to one account per household. We reserve the right to monitor usage patterns, suspend or close accounts found to be violating this rule, and withhold any winnings associated with such activities.

Identity Verification and KYC

To maintain our anti-money laundering (AML) and know-your-customer (KYC) obligations:

  1. You must provide required documentation upon request.
  2. We reserve the right to verify your identity using third-party services or databases.

Account Accuracy Obligations

You are responsible for ensuring that all information provided is accurate, complete, and up-to-date. Failure to maintain an accurate account may lead to suspended or closed accounts and loss of access to our services.

Account Security Responsibilities

  1. Keep your login credentials confidential.
  2. Use strong passwords and enable two-factor authentication (if available).
  3. Regularly review and update your security settings.

Login Credentials and Password Protection

You are solely responsible for the security of your login credentials, including usernames, passwords, and any other information used to access our site.

Restricted Behaviour and Prohibited Activities

  1. You may not engage in multiple-accounting or sharing an account with others.
  2. Refrain from participating in discussions that promote abusive practices or involve minors.
  3. Use our services for non-gambling purposes (including, but not limited to: promoting products, gambling on behalf of third parties).

Bonus and Promotion Rules

  1. Each bonus is subject to specific terms, conditions, and wagering requirements which are specified upon each offer's activation.
  2. You may receive only one free spin or welcome bonus per account.

Wagering and Gameplay Conditions

To prevent abuse, we reserve the right:

  1. To set maximum stakes for certain games or accounts.
  2. To limit winnings on specific outcomes (e.g., jackpot caps).
  3. To cancel any bets involving suspicious activities or potential bonuses that may not adhere to these conditions.

Bonus Abuse Prevention

We take all necessary actions against account holders attempting bonus abuse, including:

  1. Freezing the affected accounts and withholding their balance.
  2. Forfeiting winnings generated from abused offers.
  3. Closing offending users' accounts if repeated breaches occur.

Deposits and Withdrawals (applicable to supported jurisdictions)

To use our deposit methods:

  1. You must verify your account information before making a withdrawal request.
  2. All transactions are subject to anti-money laundering regulations, with applicable limits on minimum/maximum stakes, deposits or withdrawals per transaction.

Verification Before Withdrawals

Before processing any payouts:

  1. We may require verification of identity through valid documentation and proof-of-residence documents (for non-cash payout).
  2. If there's suspicion that funds have been obtained illegitimately from online gaming transactions we will refuse withdrawal requests until proven otherwise.

Processing and Review Procedures

Our team processes withdrawals according to standard operating procedures:

  1. All withdrawals undergo quality checks before payout: including checking the game type, bets made in accordance with the applicable terms of these Terms & Conditions.

Responsible Gambling Expectations

We promote responsible gaming practices and encourage users:

  1. To set deposit limits on your account
  2. Monitor time spent playing games regularly and limit yourself accordingly if you feel necessary.
  3. Review spending budget limitations to ensure your usage does not go beyond what is financially manageable by taking these into consideration.

Self-Exclusion and Account Restrictions

You have the right to:

  1. Self-exclude from our site for a set period (30 days, 6 months, or permanently).
  2. Request account restrictions on accessing certain features or placing bets in accordance with responsible gaming principles outlined above.

Game Fairness and RNG Systems

All games are run using an independently audited Random Number Generator to ensure the outcomes of events generated within them remain true to chance at all times ensuring that results obtained from such services maintain fairness levels as per industry norms throughout their provision.

Technical Interruptions or Voided Gameplay

We cannot be held liable for any interruptions in service including maintenance, or network problems and disconnections. You acknowledge these interruptions may void games and related transactions with no redress upon restart.

Suspension or Closure of Accounts

If we identify repeated abuse of our rules, regulations, bonus terms, account breach, deposit method abuses and fraudulent practices which compromise the integrity and fairness of gaming at Sci-Fi Casino then:

  1. We reserve the right to freeze your account at any given time (for up to but not exceeding) ninety days.
  2. Upon expiry we will provide you with an opportunity to resolve outstanding balance due upon payment if otherwise clear.

Intellectual Property and Platform Ownership

All intellectual property rights, including trademarks, logos, graphics, software, database rights, designs and copyrights in the content on our site are owned by Sci-Fi Casino or licensed from third-party vendors. These Terms & Conditions do not assign you any ownership of such materials nor transfer them under public domain.

Limitation of Liability

You understand that:

  1. We shall limit liability for losses arising out due to errors in execution during an agreement between the parties.
  2. For your loss, injury or damage (whether it be mental anguish, bodily harm etc) which arises as a direct result from these Terms & Conditions you will agree to make payment up to $20.

Modification of Terms

We reserve our right to update and modify these Terms & Conditions at any time without prior notice.

Contact or Support Guidance

Should you have any questions regarding your account, bonuses, transactions or other aspects of the services provided by Sci-Fi Casino:

  1. Please submit an email query using your registered contact details.
  2. Our customer support team will respond to all inquiries as soon as possible during operating hours.

By continuing to use our site and participating in activities offered within it, you acknowledge that these Terms & Conditions shall govern your relationship with us until such time as they are updated or changed by Sci-Fi Casino upon posting same on the main web page.